Always friendly and the service is always prompt.
Staff are all smiles when everything runs smoothly. The moment you dare question something ( no matter how politely ) the Owner/Manager becomes the devil incarnate! The woman rolls her eyes at you so much you want to pick them up and roll them back. I tried to make a suggestion and used the expression as one business woman to another - well, the look on her face - she smirked and almost guffawed at me, as though it was incredulous to think I may be a successful business woman. So, if youre popping in to get your simple prescription filled then great stuff, but if you have complex health issues including Primary Progressive MS and in need of controlled drugs - AVOID LIKE THE PLAGUE
Always fantastic service, helpful advice and will always suggest a less expensive option if available. Open til 11pm most nights
Helpfull,friendly staff. Will go above and beyond to accommodate your needs like they did when I needed my medication when I got rushed into Hospital. They always home deliver my Dad's medication on time. And they never judge and welcome me by name every visit. Unlike the nearby chain pharmacy where I've had many negative experiences! I will continue to use Walmley Pharmacy and I know a lot of people that have swapped to it and who get their prescriptions electronically sent there from Doctors. And more than once I have witnessed them offering a cheaper alternative product to customers instead of the branded most expensive which has pleased the customer and ive spoken to people who say that all the staff have brilliant customer service skills. I totally agree with what someone else put on a review 'its like going into your local friendly shop' Keep up the good work guys xxx
Very good customer service. Open late most evenings and also open Sundays. James knowledgeable and very helpful on several occasions. Thank you vwey much James.
Walmley Pharmacy - Alphega Pharmacy is a UK Pharmacy based in Sutton Coldfield, West Midlands. Walmley Pharmacy - Alphega Pharmacy is located at 5 Walmley Cl, Sutton Coldfield B76 1NQ, UK.
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